David Jupp Senior Product DesignerEELondon

I build systems that protect design quality at scale

Senior Product Designer at EE. I lead the architecture behind ee.co.uk and four marketplace hubs. I build AI-to-code pipelines that prioritise craft without losing velocity. I mentor the people around me, so quality doesn’t depend on me being in the room.

Open to new roles

A glowing orange wireframe mesh of David’s face.

Scope at a glance

  • 11 yrs EE · FTSE 100 & Engine • Agency
  • 4 hubs Marketplace architecture
  • 1.5 days Concept to testable React
  • 15,800 Locations with my UI/UX

Brands in the work

  • EE
  • BT
  • Samsung
  • Apple
  • Nintendo
  • PlayStation
  • Costa Coffee
  • Xbox
  • Ferrari

Selected work

Three systems, three scales of craft.

01 — Marketplace architecture · Lead designer · EE, 2023–now

EE Marketplace Hubs: a skeleton framework for non-telco commerce

Turning a utility telco into a premium marketplace for Apple, Samsung, Sony, Xbox and Nintendo without fracturing performance, accessibility or brand trust. The Skeleton holds layout, spacing and type intact, whoever populates it.

Hubs on one skeleton
4
WCAG 2.2 throughout
AA
  • Systems
  • Information architecture
  • Commerce
Read case study : EE Marketplace Hubs: a skeleton framework for non-telco commerce
An AI coding session beside the generated Grand Theft Auto VI product page.

02 — AI tooling · Systems lead · EE, 2025–now

A design-to-code pipeline that scales taste beyond the design team

Squads were drifting from tokens and engineering loops took weeks. Markdown manifests and token-constrained LLM scaffolding now produce testable, production-compliant React in days, backed by a mentoring programme.

Production-compliant code
~90%
Concept to testable React
1.5 days
  • AI workflows
  • Design tokens
  • Mentoring
Read case study : A design-to-code pipeline that scales taste beyond the design team
A Costa Express self-service coffee machine with its touchscreen.

03 — Embedded hardware · Senior product designer · Engine

Costa Express: frictionless self-service under pressure

An industrial touchscreen used off-axis, in glare, by people in a hurry. Calibrated touch targets, cup-placement feedback and a clearer customiser model cut transaction time across the estate.

Machines in the UK
15,800
Annual turnover
£354M
Of total revenue
27%
  • Hardware + software
  • Interaction
  • Retail
Read case study : Costa Express: frictionless self-service under pressure
“Surface-level design without structural governance can’t survive enterprise entropy. I stopped fighting for pixels and started building the foundations.”
The move from EE Home to Marketplace Hubs

How I work

Taste is fragile.
Systems make it durable.

Career

Systems evolution

EE Home taught me that surface-level design without structural governance can’t survive enterprise entropy. Everything since has been about putting governance and guardrails into the foundations.

  1. 2023 — Now

    EE · Marketplace Hubs & AI tooling

    Architecture lead across Tech, Gaming, Computing and Brand hubs. Authored, tested and implemented the design-to-code pipeline.

  2. 2021 — 2023

    EE · Springboard

    Governance and IA for the most contested real estate in the company. The catalyst for building systems.

  3. 2019 — 2021

    BT · MyBT consolidation

    Migrating TV, broadband and mobile accounts during the BT to EE transition.

  4. 2018 — 2019

    Engine · Costa Express

    A hardware-software touchscreen ecosystem across thousands of machines.

Appraisal rating: 3 x ‘Brilliant’, 3 x ‘High good’

In others’ words